Terms of Service

Effective Date: April 12, 2026

Welcome to The Book Store & Vinyl Cafe! These Terms of Service (“Terms”) govern your use of our website at https://thebookstorevinylcafe.com and your purchase of products from our online store. By accessing our website, browsing our catalog, creating an account, or making a purchase, you agree to comply with and be bound by these Terms. Please read them carefully before using our site.

1. Use of the Website

By using this website, you agree to:

• Use it only for lawful purposes and in accordance with these Terms
• Provide accurate, current, and complete information when creating an account or making a purchase
• Maintain the security and confidentiality of your account login credentials
• Refrain from using the website in any way that may harm, disable, overburden, or interfere with its security or functionality
• Not attempt to gain unauthorized access to any part of the website, server, database, or systems connected to it
• Not use automated systems (bots, scrapers) to access or collect data from our website without written permission

We reserve the right to restrict access, suspend accounts, or terminate service if any misuse, fraudulent activity, or violation of these Terms is detected.

2. Product Descriptions and Availability

We aim to provide accurate and detailed descriptions of all our new books and vinyl records products, including titles, authors, editions, ISBN numbers, conditions, and pricing. Product images are for illustrative purposes and may vary slightly from the actual item received.

However, we do not guarantee that product descriptions, cover images, pricing, or availability information are always error-free, complete, or up-to-date. Occasionally, products on our website may be mispriced, described incorrectly, or listed as available when they are actually out of stock.

If a product becomes unavailable after you place an order:

• We will notify you immediately via email or phone
• We will offer you the following options:
  • Full Refund: Return to your original payment method within 7-10 business days
  • Store Credit: Same amount credited to your account for future purchases
  • Substitute Product: Similar product of equal or greater value (with your approval)
  • Pre-Order/Backorder: Hold your order until the item is restocked (if applicable)
• We will never charge you for products we cannot fulfill

In the event of a pricing error:

• We will contact you before processing your order
• You will have the option to purchase at the correct price or cancel for a full refund
• We reserve the right to cancel orders placed at incorrect prices without penalty

If you receive a product that does not match its description, please contact us at info@thebookstorevinylcafe.com within 7 days of delivery, and we will resolve the issue promptly by offering a replacement, refund, or correction.

3. Pricing and Payments

At The Book Store & Vinyl Cafe, we are committed to providing a smooth, transparent, and secure payment experience.

Accepted Payment Methods

We accept the following payment methods:

• Credit Cards: Visa, MasterCard, American Express, Discover
• Digital Wallets: PayPal, Apple Pay, Google Pay

Currency and Pricing

• Currency: All transactions are processed in USD
• Taxes: All product prices displayed on our website are inclusive of applicable U.S. sales taxes (unless otherwise stated at checkout)
• Fees: We do not add hidden fees, surcharges, or unauthorized charges to your order. All costs are clearly displayed before purchase

Payment Processing

• Payments are processed immediately upon order placement
• Orders are confirmed only after successful payment authorization
• You will receive an order confirmation email with your order number and receipt
• All transactions are secured with 128-bit SSL encryption and processed through PCI DSS-compliant payment gateways
• We never store your complete credit card details on our servers

If your payment is declined, you will be notified immediately, and your order will not be processed. Please verify your billing information and payment method, or contact your bank for assistance.

For detailed payment information, please review our Payment Policy.

4. Order Processing and Shipping

Order Confirmation

Once you complete your purchase:

• You will receive an Order Confirmation Email with your order number, items purchased, shipping address, and total cost
• Orders are typically processed within 1-2 business days (Monday through Friday, excluding federal holidays)
• Once shipped, you will receive a Shipping Confirmation Email with tracking information

Shipping Timeline and Costs

• FREE Standard Shipping: All orders within the United States qualify for complimentary shipping
• Processing Time: 1-2 business days
• Transit Time: 2-6 business days
• Total Delivery: 3-8 business days from order placement
• Carriers: USPS, UPS

Shipping Restrictions

At this time, we ship exclusively within the United States. We currently do not offer international shipping or delivery to U.S. territories outside the 50 states. We are actively exploring options to expand our shipping services to additional countries in the future.

If you are located outside our current shipping zone, please contact us at info@thebookstorevinylcafe.com to inquire about future shipping options.

We are not liable for shipping delays caused by carriers, severe weather, natural disasters, customs (if applicable in the future), or other circumstances beyond our reasonable control.

For complete shipping details, please refer to our Shipping Policy.

5. Returns and Refunds

We offer a 30-day return policy from the date you receive your order. Customer satisfaction is our priority, and we want you to be completely happy with your purchase.

Return Eligibility

To qualify for a return:

• Products must be unused, original packaging
• Items must include all original packaging, accessories, and inserts
• Books should be free from writing, highlighting, or damage beyond initial inspection
• You must provide proof of purchase (order number or receipt)

Return Process

1. Contact us at info@thebookstorevinylcafe.com within 30 days of delivery
2. Provide your order number, item(s) to return, and reason for return
3. Receive Return Authorization (RA) number and instructions within 1 business day
4. Ship item back using provided instructions
5. Receive refund within 7-10 business days after we receive and inspect the return

Return Shipping Costs

• Defective, damaged, or incorrect items: We cover all return shipping costs and provide a prepaid label
• Change of mind: Customer is responsible for return shipping costs

Refunds

• Refunds are processed within 7-10 business days of receiving your return
• Refunds are issued to the original payment method used at checkout
• Please allow an additional 3-7 business days for your bank to post the refund to your account

We do not charge restocking fees.

For detailed return information, please review our Return and Refund Policy.

6. Intellectual Property

All content published on the The Book Store & Vinyl Cafe website, including but not limited to text, product descriptions, images, photographs, logos, graphics, icons, page layouts, navigation structure, and software code, is the exclusive intellectual property of The Book Store & Vinyl Cafe or its content suppliers and licensors. This content is protected by United States and international copyright, trademark, and intellectual property laws.

Prohibited Uses:

• You may not copy, reproduce, republish, download, post, broadcast, transmit, or distribute any content from our website without prior written permission
• You may not modify, create derivative works, reverse engineer, or exploit our website content for commercial purposes
• You may not use our business name, logos, trademarks, or branding in any way that suggests endorsement or affiliation without authorization

Permitted Use: You may view, print, or download content for personal, non-commercial use only, provided you retain all copyright and proprietary notices.

Unauthorized use of our intellectual property may result in legal action under applicable copyright and trademark laws.

7. User Accounts

To access certain features such as order tracking, saved addresses, or wishlists, you may create a user account. When you create an account, you are responsible for:

• Maintaining the confidentiality and security of your login credentials (username and password)
• Ensuring that all account information is accurate, current, and complete
• All activities that occur under your account, whether authorized by you or not
• Notifying us immediately of any unauthorized access or security breach

We reserve the right to suspend or terminate any account that we suspect is involved in fraudulent activity, violates these Terms, or poses a security risk to our website or other users.

8. Limitation of Liability

To the maximum extent permitted by applicable law, The Book Store & Vinyl Cafe, its owners, employees, contractors, affiliates, suppliers, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website, products, or services.

This includes, but is not limited to:

• Loss of profits, revenue, data, or business opportunities
• Interruption of business operations
• Personal injury or property damage
• Unauthorized access to your personal information
• Errors, mistakes, or inaccuracies of content
• Delays or failures in delivery caused by third-party carriers

In no event shall our total liability to you for all claims related to our website or products exceed the total amount paid by you for the specific product or service giving rise to the claim, or $100 USD, whichever is less.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by law.

9. Indemnification

You agree to indemnify, defend, and hold harmless The Book Store & Vinyl Cafe and its affiliates, officers, directors, employees, agents, suppliers, and partners from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from:

• Your violation of these Terms of Service
• Your violation of any applicable laws or regulations
• Your violation of any third-party rights, including intellectual property or privacy rights
• Your misuse of our website or products
• Any fraudulent or illegal activity associated with your account

10. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the United States of America, including applicable federal and state consumer protection laws, specifically the State of California, including applicable federal and state consumer protection laws, without regard to its conflict of law provisions.

Any disputes, claims, or controversies arising from or related to these Terms, your use of our website, or your purchase of products shall be resolved exclusively in the state or federal courts located in California, and you consent to the personal jurisdiction of such courts.

11. Dispute Resolution

We value our customer relationships and prefer to resolve disputes amicably. Before pursuing formal legal action, we encourage you to contact us directly at info@thebookstorevinylcafe.com to resolve the issue informally. Most concerns can be addressed quickly through direct communication with our customer service team.

12. Changes to These Terms

We may update, modify, or revise these Terms of Service from time to time to reflect changes in our business practices, legal requirements, or website functionality. When we make changes:

• The updated Terms will be posted on this page with a new “Effective Date”
• We may notify you of significant changes via email or prominent website notice
• Continued use of our website after changes are posted constitutes your acceptance of the revised Terms

We encourage you to review this page periodically to stay informed about any updates.

13. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if that is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return Policy, and other policies referenced herein, constitute the entire agreement between you and The Book Store & Vinyl Cafe regarding your use of our website and supersede all prior agreements, communications, or understandings, whether written or oral.

15. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us using the information below:

Company Information

Business name: The Book Store & Vinyl Cafe
Address: 137 E Laurel St, Fort Bragg, CA 95437, United States
E-Mail: info@thebookstorevinylcafe.com
Phone: +1 707-964-6559

Customer Service Opening Hours:
Monday-Friday: 9:00 AM – 5:00 PM
Saturday-Sunday: Closed
Time Zone: Pacific Time (GMT-8)

Response Time: We respond within 1 business day